Euronext is the leading pan-European market infrastructure, connecting local economies to global capital markets, to accelerate innovation and sustainable growth. It operates regulated exchanges in Belgium, France, Ireland, The Netherlands, Norway and Portugal. With close to 1, listed issuers worth €4.5 trillion in market capitalisation as of end December , it has an unmatched blue chip franchise and a strong diverse domestic and international client base. Euronext operates regulated and transparent equity and derivatives markets and is the largest centre for debt and funds listings in the world. Its total product offering includes Equities, FX, Exchange Traded Funds, Warrants & Certificates, Bonds, Derivatives, Commodities and Indices. Euronext also leverages its expertise in running markets by providing technology and managed services to third parties. In addition to its main regulated market, it also operates Euronext Growth® and Euronext Access®, simplifying access to listing for SMEs. Euronext provides custody and settlement services through central securities depositories in Denmark, Norway and Portugal.

Role Summary
The Relationship Manager is responsible for managing both the pre-sales and post-sales interactions with the client for the Trading Products services.

Key accountabilities

• Oversee all pre-sales and post-sales interactions with the client and escalate any issues or queries to the relevant team within Euronext – this will include overseeing the onboarding process of new clients onto Euronext platforms.

• Proactively engage with clients to understand their existing and future requirements by holding regular meetings, events and forums.

• Inform relevant teams within Euronext of significant client developments.

• Recommend and drive improvements to the service level and client communication strategy across Euronext.

• Identify upsell opportunities and support sales efforts by developing strong client relationships.

The key accountabilities only describe the main activities and is not exhaustive. It evolves depending on the expertise level and ongoing projects.

Your profile

• Experience in a product management, business development or sales support role.

• Demonstrable exposure to developing new products in the past and have knowledge of the full product development lifecycle.

• Strong commercial acumen and strategic awareness, strong ability in negotiations and persuasion.

• Excellent written and oral presentation skills, an ability to combine attention to detail with the wider strategic view.

• Rigorous project management skills: ability to leverage internal and external relationships, autonomy and determination to drive forward projects, provide clear business input into functional requirements.

• Collaborative, open, pragmatic, customer oriented and numbers-driven approach to work.

• International business experience – developing products in multiple geographic locations.